BABY SLEEP SUPPORT

4-12 MONTHS

Help your baby learn to sleep. Gently.

A personalised sleep programme from Melanie, Norland Nanny & Infant Sleep Specialist.  Guiding your baby toward longer nights and predictable, restorative naps using fully responsive methods. You are always there to comfort your baby. There is no cry-it-out. Ever.

Baby sleeping peacefully in cot — gentle sleep support for 4 to 12 month olds

Norland Nanny

18 years' experience

Daily WhatsApp

No Cry-it-out

Worldwide

Does this sound familiar?

  • Naps have become short, skipped or impossible to predict, especially since the 3-to-2 nap transition

  • A sleep regression at 4, 6, 8 or 12 months has undone a routine that used to work

  • Separation anxiety means your baby cries the moment you step out of the room

  • Your baby practises rolling, sitting or crawling in the cot instead of settling

  • Teething or starting solids has thrown a once-solid routine into chaos

  • Early wakings - hello, 4:55am starts, are setting the tone for the whole day

  • You're still rocking, feeding or holding your baby to sleep, every single time

None of this means you've done anything wrong. It means your baby is developing at pace and their sleep needs support to keep up. Now picture this instead: your baby settling in the cot and falling asleep independently, naps at predictable times so you know what your day looks like, and the confidence to handle the next regression without going back to square one.

Support, not just a plan

This isn't a plan dropped in your inbox with a good luck message.

However we work together, a single call, four weeks of virtual support, or nights in your home, you get me, genuinely in your corner: adapting, responding, and walking alongside you every step of the way.

I've supported families across the UK and worldwide, and I know that what makes the difference isn't the plan itself.

It's having someone experienced there when the plan needs adjusting, when your baby does something unexpected, and when you just need someone calm to tell you you're doing brilliantly.

Working together suits:

  • Parents who've tried generic advice and found it doesn't fit their baby

  • Families juggling work, other children, and real-life complexity

  • Families who want expert backup through regressions, milestones and nap transitions

  • Anyone who wants to feel genuinely supported, not just sent a document and left to it

My approach

Teaching a baby to sleep is a bit like teaching them to swim.

Not this

Throwing your child into the deep end and shouting 'Go!' leaving them to figure it out alone, without support or safety.

this

Getting in beside them. Using floats. Building their confidence bit by bit until they're ready to try on their own. Sleep is the same.

We give babies the skills, the support, and the sense of safety they need to find their way there, in a way that feels loving and secure for everyone. What works for a family with school runs and a toddler in the mix looks completely different to a household where both parents work from home. I take the time to understand your life properly before we put anything in place.

THE FOUR FOUNDATIONS

  • 01 · The sleep environment, optimising room temperature, light and sound so your baby's body is genuinely ready to rest.

  • 02 · A predictable routine, balancing age-appropriate wake windows and daytime feeds so your baby is fed, tired and ready for sleep at the right moments.

  • 03 · Responsive sleep support, teaching your baby to fall asleep independently, with a plan that lets you comfort them whenever they need you.

  • 04 · Consistency, responding the same predictable way each time, so your baby feels secure enough to settle into new habits.

Choose your level of support

Three ways to work together, depending on how much support your family needs right now. Every option is gentle, responsive and built around your baby and if you're not sure, the free discovery call is exactly for that.

One-Off Sleep Support Call · 60 minutes · £98

Stuck on one specific challenge, short naps, early wakings, a nap transition, bedtime battles? Get straight answers from someone who's worked with hundreds of families.

What's included:

  • A personalised plan tailored to your baby and your situation

  • Clear, doable next steps you can start the next day

  • Peace of mind - you're not doing this alone anymore

The full £98 is credited toward a package if you upgrade.

Virtual 4-Week Sleep Partnership · Most Popular

Four weeks of me genuinely in your corner, adapting, responding, and walking alongside you every step of the way.

What's included:

  • A fully personalised sleep plan, built around your baby's temperament, your family's routine, and your values

  • Daily WhatsApp support throughout the four weeks (8am–10pm), so you're never left wondering or waiting

  • Unlimited one-to-one calls to review progress and keep things on track

  • Gentle, responsive methods only, no cry-it-out, no rigid scripts

  • Real-time guidance from someone genuinely invested in your family's progress

Optional: monthly follow-on care at £199/month, cancel any time. Available worldwide.

In-Person Overnight Support · Minimum 3 nights

I come to you. You sleep. I handle the rest.

For families who want it handled quietly, expertly and with complete discretion.

What's included:

  • Overnight in-person support for your agreed number of nights (minimum 3)

  • A fully bespoke sleep plan built around your family's real-life routine

  • 30 days of continued support afterwards, via WhatsApp and weekly check-ins

  • Seamless, discreet integration with nannies or household staff where needed

Home Counties & worldwide. Pricing on application.

“However we work together, I am fully present. You'll hear from me every day, I read every update properly, and I adjust the plan when your baby needs it. This is genuine partnership, not a service you receive once and figure out alone.” 
Melanie Hastings, Norland Nanny & Infant Sleep Specialist

Families who've worked with Melanie.

We truly can't thank Melanie enough for her expertise, patience, and genuine care. She has given us all the gift of better sleep.

Client family, Oxfordshire

Melanie guided us with such care and kindness. She supported our breastfeeding choices and kept us calm through the hardest parts.

Client family

Our little girl had never slept through the night. With Melanie's gentle guidance she now settles herself and sleeps soundly.

Client family

Which level of support is right for us?

If you're facing one specific challenge, start with the one-off call, it's credited toward a full package if you upgrade. If sleep needs a proper reset with daily expert backup, the virtual partnership is the most popular route. If you're too exhausted to make the changes yourself, or simply want it handled in your home, in-person overnight support is for you. Not sure? Book the free discovery call and I'll tell you honestly.

How long until we see results with a 4–12 month old?

Most families see meaningful change within one to two weeks of starting a plan, though every baby responds differently. Bigger transitions, like dropping from three naps to two, can take a little longer to fully settle.

Do I need to stop night feeds for this to work?

Not necessarily. Whether your baby still needs night feeds at this age depends on their weight, growth and your own feeding goals, and we'll talk that through on our call. Sleep support and continued night feeding,  including breastfeeding,  can absolutely coexist.

My baby just started crawling or pulling up. Is now a bad time to start?

Not at all, this is often exactly when families reach out, because new physical skills genuinely do disrupt sleep. We build the plan around where your baby is developmentally, not despite it.

Will there be any crying?

Some protest during any change is normal, but we minimise it by getting the environment, routine and timing right first. You're supported with a clear plan throughout, so you always know how to comfort your baby and you're never asked to leave them to cry alone.

Can this work around nursery or a nanny share?

Yes. I build every plan around your family's real schedule, including nursery, nanny care or multiple caregivers, so the approach stays consistent wherever your baby is.

What does ‘daily WhatsApp support’ actually mean in practice?

It means you can message me every day throughout the four weeks and I will respond, properly, not with an auto-reply. If your baby has a hard night, you message me in the morning and I tell you what to adjust. If something isn’t working, we change it. If you’re just struggling and need someone to tell you you’re doing brilliantly, I’m there for that too. I respond within a few hours during the day, and I’ll always let you know if I’m unavailable. My hours are 8am to 10pm

How many calls are included and how long are they?

The calls are unlimited throughout the four weeks. In practice, most families use an initial longer call to go through the plan in detail, and then shorter check-in calls as needed, usually two or three over the course of the month. But if you need more, we have them. There’s no cap.

How is the sleep plan created? Is it the same for every family?

It is completely bespoke. Before I write anything, I want to understand your baby’s temperament, your family’s daily rhythm, your feeding approach, your home setup, and your own values around sleep. The plan I write for a family with a four-month-old and a school-run looks nothing like one for a family with a seven-month-old and two parents working from home. Every plan is built from scratch.

What if the plan isn’t working after the first week?

Then we change it. This is why ongoing support matters more than the plan itself. Babies don’t always respond the way we expect, and rigid plans that can’t flex to a real child in a real family rarely work. If something needs adjusting and sometimes things do, I adjust it. That’s what the daily contact is for.

My partner is sceptical about sleep consultants. Can you help with that?

This comes up often. I’d suggest your partner joins our initial call, most scepticism comes from not knowing what the process actually looks like, and once they hear the approach and have a chance to ask questions, most partners come on board. I’ve never been asked to do anything that doesn’t make complete sense when explained properly.

We’ve tried a sleep consultant before and it didn’t work. Why would this be different?

Usually because the plan wasn’t right for that specific baby and family, or because the support stopped at the plan. I start completely fresh, I don’t assume anything, I don’t apply a template, and I stay with you throughout. If something isn’t working we find out why and we change it.

What happens after the four weeks end?

Most families feel confident and self-sufficient by the end of the month. If you’d like continued support, I offer monthly follow-on care at £199 per month, which you can cancel at any time. Some families use it for a month or two as a safety net; others never need it. There’s no pressure either way.

Do you work with families outside the UK?

Yes. Virtual support works for any family anywhere in the world. I’ve worked with families across Europe, the Middle East, America and beyond. We’ll agree on a communication rhythm that works across time zones.

Ready to start?

Let's talk - a free discovery
call costs you nothing.

We'll start with a conversation. Tell me what's going on, I'll tell you honestly whether this package is the right fit, and if it is, we can get started straight away.

Sleep Nanny is proudly raising awareness of safer sleep and the important work of The Lullaby Trust. While donating £1 of every member subscription to our Parent Portal

Emily has been a real life saver.

Emily has been a real life saver. My twin boys’ sleep had got really bad, they were waking up to 11 times a night each and not at the same time. By the end of our two weeks working together they were waking 1-2 times and often at the same time. We are now out of survival mode and life is so different, so much nicer!

Happy Client

Emily has equipped us with the tools to adapt Olivia’s sleep plan as she gets older.

Emily was fantastic from the start, it was very much a two way conversation and personalised to our family. Over the course of the two weeks, Olivia’s sleep progressively improved and she is now consistently sleeping through the night. Emily has equipped us with the tools to adapt Olivia’s sleep plan as she gets older.

Happy Client

I cannot thank Emily enough.

I cannot thank Emily enough. I would recommend her services to anyone with babies/children with sleep problems. You don’t have to be in that situation.

Happy Client

"

Emily has been a real life saver.

Emily has been a real life saver. My twin boys’ sleep had got really bad, they were waking up to 11 times a night each and not at the same time. By the end of our two weeks working together they were waking 1-2 times and often at the same time. We are now out of survival mode and life is so different, so much nicer!

Happy Client

"

Emily has equipped us with the tools to adapt Olivia’s sleep plan as she gets older.

Emily was fantastic from the start, it was very much a two way conversation and personalised to our family. Over the course of the two weeks, Olivia’s sleep progressively improved and she is now consistently sleeping through the night. Emily has equipped us with the tools to adapt Olivia’s sleep plan as she gets older.

Happy Client

"

I cannot thank Emily enough.

I cannot thank Emily enough. I would recommend her services to anyone with babies/children with sleep problems. You don’t have to be in that situation.

Happy Client

Let's Connect!

I would love to connect with you on social media! You can find me at the links below, where I share sleep tips, advice and take you behind the scenes!

Copyright 2026 Melanie Hastings